Harmoniously designed with lakes and tropical surroundings, the all-inclusive Aventura Spa Palace Resort shimmers against the Mexican Caribbean sea. Most rooms face the ocean and all have a double jacuzzi. Banquets and theme parties will occupy the ballroom.

Returno Sayil S/N
Fraccionamiento Playacar
Playa Del Carmen, Q. Roo 77710

Size: 1,266 Rooms
Built: 1999
Last renovation: None
Location: Rivera Maya between Playa del Carmen and Puerto Aventuras

Important Notes

The hotel has an Adults Only Concept. The hotel will not allow any children under 18.
The hotel is located on the ocean but it is on a lagoon style beach. There is a beach inlet located in front of the hotel.

All-Inclusive Inclusions

All meals, drinks, and snacks
Domestic and imported beverages
Use of the facilities of all Palace Resorts in Cancun and the Mayan Sun Coast. Transportation is not included.
Unlimited selected tours, from available selection at time of arrival
Non-motorized water sports at Marinas
One scuba diving demonstration
Scheduled theme parties during the week
Taxes and gratuities
Free Wedding Package
The free wedding package at the Aventura Spa Palace hotel includes the following:

Decorated wedding gazebo
All document arrangements and legal fees
Justice of the peace
Marriage license and certificate (legal documents issued in Spanish)
Decorated table and chairs (extra chairs available on request)
Domestic champagne for guests during the ceremony (4 bottles max)
Dinner reservations for the wedding party, only at selected restaurants
Continental breakfast in bed the morning after the wedding
Candlelight dinner for the bride and groom with special menu and decoration
Fruit basket and bottle of sparkling wine in room
Honeymooners weekly cocktail party with memento photograph for the couple
CD player or tape player available (Bring your special songs)
Red carpet walkway
Wedding coordinator
Late check out until 6:00pm (upon request and subject to availability)
Other wedding packages are available for an additional fee through Palace resorts directly.

Package inclusions cannot be exchanged for additional services. This offer is not combinable with complimentary stays. All wedding plans do need to be made with Palace resorts directly, time restrictions apply. For additional information and arrangements, contact 1-800-635-1836 ext. 6010, or fax at 1-305-375-9508. Prices and packages are subject to change without notice. Penalties will be accessed for cancellations of your wedding plans within 30 days of the wedding date. Wedding arrangements do need to be canceled with Palace resorts directly, valid now through December 23, 2005.

Hotel Amenities


Babysitting services - Adults Only
Baggage check
Beach - Features a 'natural' lagoon
Entertainment
Handicap accessible
Handicap equipped
Health club facilities
Hot tub
Jacuzzi - 5 outdoor
Laundry facilities - Additional charge
Lounges/Bars - 5
Refrigerators
Restaurants on premises - 6
Safety deposit box
Sauna
Steam room
Whirlpools - 2, temperature pools
Recreation

Activities desk/Concierge
Bike rental
Golf course - Nearby -15 minutes away
Swimming pools - 2 indoor, including a lap pool and cross current pool, liquid sand pool
Tennis courts - 4
Yoga, Spinning, Climbing tower, and Obstacle course

Location/Transportation


Distance from airport - 50 minutes away
Parking
2004-2005 Passport Promotion
Valid throug December 23, 2005

Guests staying at all Palace Resorts receive unlimited tours from a special tour selection (please contact hotel for tours and specific information regarding the tours), (1) $50 golf voucher per adult, valid at the Golf Club at Playacar, or the Golf Club, (1) $15 voucher per person for spa treatment or beauty salon service at the Aventura Spa Palace and Moon Palace Golf and Spa Resort (1) $25 voucher per room for a car rental through Travesias Turisticas.
Vouchers are valid for adults only.
The Passport Promotion vouchers will be issued at time of check in.
This promotion may not be used in conjunction with any other offer and cannot be exchanged for cash, products or merchandise.
This promotion is not valid for Fam trips, compensatory stays or with any special travel agent rates.
Golf Information

Clients booked in the Superior Deluxe Golf room category will receive unlimited green fees at The Golf Club at Playacar, round trip transfers to the golf course, snacks, beverages and golf cart. Some restrictions apply and tee times are based upon availability.
Golf clubs are not included in the price but are available to rent for approximately $30 USD, payable to the golf course directly. The Golf Club at Playacar and The Golf Club at Moon Palace Golf and Spa Resort also have bag storage available for free.
Golf balls are available for approximtely $3 USD, payable to the golf course directly.
Guests can request tee times up to 30 days in advance directly through teetimes@palaceresorts.com. Tee times are not guaranteed and are subject to availability.
Golf packages are not available to purchase upon arrival at the property. The golf inclusive rates must be purchased prior to arrival.
Consult hotel upon arrival for transfer schedule and restrictions.
Gratuities at the golf course are not included.
Appropriate golf attire is required.

Please Note:

Unlimited golf is not guaranteed for clients day of arrival.
Tee times are subject to availability.
Golf Courses Information
The Golf Club at Playacar


Location: Playacar
Opened in 1994
Designed by Robert Von Hagge
Green Fees: $150 per person (Palace Passport offers $50. off)
Hours of operation: 6:30am until dark, 365 days per year
Number of Holes: 18
Par: 72
Yardage: 7202/6724/5768
Slope Ratings: 148/136/134
Course Ratings: 76.1/73.4/72.8
Fairways: 419 Bermuda
Greens: Tiff Dwarf Bermuda
The Golf Club at Moon Palace Golf and Spa Resort


Location: Moon Palace Golf and Spa Resort
Opened in 2003
Designed by Jack Nicklaus
Green Fees: $250 per person (Palace Passport offers $50 off)
Hours of operation:
Number of Holes: 18
Par: 72
Yardage: 7,201
Slope Ratings:
Men: 133/ 128/ 124
Women: 139/ 123

Course Ratings:
Men: 75.3/ 72/ 70.4
Women: 77.1/ 70.6

Fairways: Paspalum
Greens: EE1 Paspalum
Appropriate attire required
Golf Course Amenities

Club House: The Club House is a covered palapa style structure with uncovered terraces overlooking the golf course. The Club House contains a pro-shop, dining room, air conditionied snack bar and a small meeting room.
Pro-Shop: A full service pro-shop stocked with name brand equipment and a professional staff ready to help with tee times, group outings, lessons and merchandise.
Snack Bar: An air-conditioned snack bar open from 6:00am till dark, providing breakfast, lunch and of course, the 19th hole beverages.
Practice Area: Complete practice facility, including a driving range, chipping and putting greens and a green side bunker.
Miscellaneous Information

Scheduled transportation to Playa del Carmen and Beach Palace once per day, reservations are required.
Hotel does offer on premises, at additional cost, a Beauty Salon, Massages, Wedding arrangements, Gift Shops, Travel Agency, Car Rental, and Doctor on call 24 hours a day.
Assorted cheese and wine will be served upon arrival



ROOM INFORMATION


Room Categories
Superior Deluxe

Bedding - 1 king bed or 2 double beds
Occupancy limits - 4 adults, 0 children, 4 total
No children under 18 are allowed to stay at the Aventura Spa Palace.
All rooms include a double jacuzzi, marble bathroom, air conditioning, ceiling fan, hair dryer, coffee maker, in-room liquor dispensers, mini bar, satellite television, direct dial telephone, safety deposit box and private balcony with hammock.
Superior Deluxe Golf

Room category includes all of the same amenities as the Superior Deluxe room category with the addition of unlimited green fees, round trip transfers to the golf course, snacks, beverages and golf cart. Tee times are subject to availability. These golf inclusions are only valid if clients book the Superior Deluxe Golf category. See Golf Information for more details.
Non-smoking Rooms

The hotel has 120 non-smoking rooms based on availability

Handicapped Rooms

The hotel has 10 handicapped room based on availability

Additional Bedding

Rollaway beds - available on request



DINING
Restaurants

Mundaca - Beach Palapa Restaurant
Ventanas - Inside pool restaurant serving international cuisine
La Hacienda - Mexican haute cuisine with reservations, all menu dining. Dress code is casual elegant, they do not allow shorts or sandals in this restaurant.
El Greco - Mediterranean cuisine, breakfast, lunch buffet, dinner a la carte.
Mo Mo No Hana - Oriental cuisine, dinner a la carte.
La Huerta - Vegetarian cuisine, dinner a la carte.


Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.

Lounges

5 Bars
2 Swim up Bars

One complaint

3.5 Rating by Tracy on July 17, 2008

The resort was beautiful and the service was the best I will ever have again....I cant imagine finding that kind of service again. I felt like I was the only person there. It was an amazing place, but the food was horrible!!!! We ate at every restraunt there and it was awful. Everything tasted funny, even the can coke and deserts. We were hungry all the time because the food was not good.

Best Vacation of Our Lives

5.0 Rating by Shannon on January 13, 2005

This resort was by far the best in Cancun! It was tastefully elegant and rewarding. I loved it so much that we plan on going there witout the kids again this year.

2 Aventura Spa Palace Reviews
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