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Riviera Maya Destination Information

Fly to Cancun and enjoy a scenic drive south to the fascinating Riviera Maya, with its unspoiled beaches, turquoise waters, tropical jungles and Mayan ruins. Playa del Carmen's quiet ambiance is found after a short 45-minute drive south of the Cancun Airport. Thirty miles further down the coast lies Puerto Aventuras, a perfect backdrop for a leisurely vacation. Continue south to Akumal, a nature l ... Read Full Description

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Ocean Maya Royale by H10 Hotel
Destination: Riviera Maya Mexico
Hotel Rating: 4.0 Stars

Ocean Maya Royale by H10 is a first class hotel located convenient to the Cancun International Airport. This adult only all-inclusive hotel majestically stands amid beautifully landscaped gardens. The hotel boasts a pristine location where the crystal clear Caribbean waters meet the white sand beaches and lush Mayan Riviera jungle.

KM 299 Crtta. Federal Chetumal - Cancun
CP 77710
Playa Del Carmen, Q. Roo, Mexico

Size: 320 rooms
Built: 1998
Location: Beachfront , 10 minutes from Playa del Carmen
All-Inclusive Inclusions

Buffet breakfast, lunch, and dinner
A la carte dinner, reservations may be required
Theme dinners, 2 to 3 per week
Unlimited domestic and international drinks
Nightly entertainment and live music
Welcome drink
Non-motorized water sports including windsurfing, catamaran and kayaking
Intro scuba lesson in pool
Day and night tennis
Archery
Daily sports and social activities
Shuttle to Playa del Carmen (reservations required)
Taxes and gratuities
Hotel Amenities

Baggage check
Beach
Courtesy room
Entertainment
Health club
Jacuzzi
Laundry facilities
Lounges/Bars - 3
Refrigerators
Restaurants on premises - 3
Safety deposit box
Recreation

Activities desk/Concierge
Swimming pools -1 outdoor
Tennis courts - Yes, 2 lighted courts
Water sports available on premises - Yes, Non-motorized

Location/Transportation

Miles from airport - 27
Miles from beach - On beach
Parking

ROOM INFORMATION

Room Categories
RUN OF HOUSE

Bedding - 2 doubles or 1 king
Occupancy limits - 3 adults, 2 children, 4 total
All rooms include: air conditioning, telephone, satellite television, safety deposit box, hairdryer, and balcony or terrace.
Nonsmoking Rooms

The hotel has nonsmoking rooms based on availability.

Handicapped Rooms

The hotel does not have any handicapped rooms.

Additional Bedding

Rollaway beds - are not available
Cribs - are available free of charge upon request

DINING
Restaurants

La Fezenda - Buffet style - Open for breakfast , lunch and dinner.
El Mandarin - Continental breakfast , snacks and Mexican a la carte dinner (reservations required for dinner)
La Hacienda - Gourmet cuisine, a la carte, open for dinner (reservations required)

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

Lounges

Lobby Bar
Pool/Beach Bar
Disco Bar






Ocean Maya Royale by H10 Hotel Reviews

Very Good

4.0 Rating by Ayanna on October 31, 2014

My hubby and I traveled to Mexico for our honeymoon. We must say we enjoyed ourselves very much. A few things I could have done without. The Breakfast tour scam they convince you to sign up for AS SOON as you arrive to the hotel! Such a waste of time. To spend 3 hours being sold what is essentially a Timeshare was not my idea of how we wanted to kick off our honeymoon. In addition to the "concierge" pushing the breakfast tour on us, the front desk agents were of no help. Tip: If you want a late checkout, make sure you tell them at check in. We requested on the morning we were due to depart and apparently our room was already reassigned (and I will tell you, there was nothing specific or special order about our room). They were absolutely out shined by the great services provided by those such as: Oli (bartender at the lounge bar), and Mauricio (the Apple Vacations representative), and Maritzia (the massage therapist) and the entertainment and bar staff by the pool. I must honestly say the service everywhere including all of the restaurants were stellar excluding the front desk Sadly, they are the guests 1st impression and last impression. Just a few other tips, mosquito repellent is a must at the hotel and on almost every excursion (we had a bad mosquito situation right in front of our door and inside our room just about everyday. You can request housekeeping to spray you room to attempt to get rid of the mosquitos). Don't feed the animals, they come back with a team. Last but not least, ask your vacation representative at the hotel about the booze cruise and Rio Secretos. So much fun. You will not be disappointed.

Excellent - But Don't Send Postcards From Lobby

5.0 Rating by Jini on May 30, 2005

This resort was very impressive... food... atmosphere... very well kept up... but don't send post cards back to friends from the lobby because we did and it has been 4 months and they still did not receive them.

2 Ocean Maya Royale by H10 Hotel Reviews
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