Situated directly on the white sand beach of Playa del Carmen surrounded by palm trees. A comfortable complex with typical Mexican Hacienda architectural style.

Paseo Xaman-ha Manzana 3, Lot 1
77710 Playa del Carmen
Quintana Roo. Mexico

Size: 507 rooms
Built: 1997
Last renovation: None
Location: Beach front resort located within the Playacar complex.

All-Inclusive Inclusions

All meals and snacks
Nightly entertainment and daily activities
Unlimited domestic beverages
Non-motorized water sports
Taxes and gratuities
Special Inclusions

Daytime use of the following Riu properties: Riu Tequila and Riu Playacar, except for the Hacienda Restaurant for dinner. Guests may use the facilities of this resort, including the beach, pools and bars. Guests may also enjoy lunch. Restrictions apply and transportation is not included. Consult the hotel upon arrival for more information.
Hotel Amenities

Babysitting services, fees may apply
Baggage check
Beach
Casino
Computer/Internet access
Handicap accessible
Handicap equipped
Health club facilities
Hot tub/Jacuzzi
Laundry facilities - Valet
Lounges/Bars - 3
Refrigerators - Mini-bar
Restaurants on premises - 4
Safety deposit box
Recreation

Bike rental
Play area for children
Swimming pools - 2 outdoor, 1 children's
Tennis courts
Water sports available on premises - Motorized water sports will incur additional charges.

Location/Transportation

Miles from CUN airport - 34
Miles from beach - On beach
Self parking

ROOM INFORMATION

Room Categories
Run of House

Bedding - 2 doubles or 1 king
Occupancy limits - 3 adults, 2 children, 4 total
All rooms include: shower, telephone, central air-conditioning, ventilator, television, mini bar, safe, and balcony or terrace.
Nonsmoking Rooms

The hotel has no nonsmoking rooms based on availability.

Handicapped Rooms

The hotel has handicapped rooms based on availability.

Additional Bedding

Rollaway beds - Based upon availability, payable directly to hotel.
Cribs - Based upon availability .

DINING
Restaurants

La Hacienda
Theme restaurant -Mediterranean cuisine
Theme restaurant -Grill-Steakhouse

Lounges

La Cantina-Lobby Bar
El Templo-Longe Bar

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.

Fantastic

5.0 Rating by on October 18, 2008

This was the best holiday i\'ve ever been on!!! we went in a big group (12!) the weather was fantastic....the staff were fabulous, very helpfull!! there is great shopping once your out of the shantie part -(which you have to walk through!) If you like steak its the place to go. In usual places you find drinks watered down not here. It is actually 24hrs...so you can imagine the beer drinkers loving it. the bar man finally give in to the brits and them make their own cocktails. Also there is plenty of sun loungers, no need to put your towel down! the facilitys are fantasic. Make sure you try each of the speciality foods, you do have to pre-book but of no cost! ive been back twice and would willingly go back every year if i had the chance.

Excellent!

5.0 Rating by Malia on April 7, 2005

This hotel was the best one I've been to yet. All the staff was so friendly. Everything about the place was beautiful.

Not Good

3.5 Rating by Allison on March 3, 2005

I really can't complain about the sun and sand but...when we arrived we had asked for an ocean view room...there are none. We faced the jungle. For a few days it was nice to see the monkeys and other animals around the resort...but what I had asked for was oceanview. This was not the fault of the hotel but the agent (sunquest) that we had booked with, they had told us that there were ocean view rooms.

The hotel staff were the best part about staying at this hotel. They were amazing.

Downfalls....having to get to the beach by 8 a.m. to reserve a lounge chair. If you don't you are SOL as the beach is packed. Dinner reservations...if you aren't in the lobby to book them by 6:30 7 a.m you are again SOL. The buffet has 2 seatings 6:30 and 8:30 p.m. so if you are hungry at different times you are again SOL. If you are used to friendly travellers you won't find them here. Usually we go to Cancun and a variety of other destinations....at this resort no one talks to you. I found that the clientele at this hotel was very, very introverted.

We transferred to the Riu Caribe in Cancun for the last 2 days of our 14 day trip...had to argue and fight with the front desk staff to do so... It was wonderful at the Riu Caribe. Stay there if you can!

If you are looking for a vacation where you want to be alone and no one converses with you, with a packed beach, looking at the jungle and you cannot eat when you want than the Riu Yucatan is for you!

Thanks to the entertainment and resteraunt staff for making our visit bearable!

Cheers!

3 Riu Yucatan Reviews
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