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Riviera Maya Destination Information

Fly to Cancun and enjoy a scenic drive south to the fascinating Riviera Maya, with its unspoiled beaches, turquoise waters, tropical jungles and Mayan ruins. Playa del Carmen's quiet ambiance is found after a short 45-minute drive south of the Cancun Airport. Thirty miles further down the coast lies Puerto Aventuras, a perfect backdrop for a leisurely vacation. Continue south to Akumal, a nature l ... Read Full Description

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Excellence Riviera Cancun
Destination: Riviera Maya Mexico
Hotel Rating: 5.0 Stars

With an emphasis on tropical luxury, personalized service and a distinctive attention to detail, this adults-only, all-suite resort provides supreme comfort for each and every guest. Bordered by sugar-white beaches and the brilliant, turquoise Caribbean Sea, it offers gourmet dining, an opulent spa and much more.


Number of Floors 4
Elevators Yes
Number of Rooms 440
Year Built 2004
Last Renovation N/A
Check-in Time 3:00 PM
Check-out Time 12:00 PM
Check-in Minimum Age 18
Adults Only Yes
Atmosphere Both Active and Relaxed
Hotel Appeals To All Groups


Non-Smoking Rooms Available Some Rooms
Handicap Accessible Hotel Yes
Number of Handicap Equipped Rooms 6
On-Site Shopping Multiple Shops
Room Service Available Yes
Room Service Hours 24 Hours
24-Hour Front Desk Yes
Wake Up Calls All Rooms
Concierge Yes
Porter/Bellhop Available Yes
Baggage Check Available Yes, Complimentary
Courtesy Room Yes, Complimentary
Safety Deposit Box Available Yes, Complimentary
ATM Available Yes
Business Services On-Site Yes, Fees May Apply
Description of Business Center:

Internet Access Terminal Yes, Fees May Apply
Housekeeping Daily
Laundry Service Yes, Fees May Apply
Laundry Service Type Valet
Self Parking Yes, Complimentary
Valet Parking Yes, Complimentary
Primary Airport Name CUN
Distance to Primary Airport Within 30 miles (48km)

Hotel Deposit Requirements
A credit card imprint and photo I.D. will be required at check-in for telephone and incidental charges.
Room Accommodations

Room categories offered for this property are listed on the right. To explore different room amenities, click on the links shown. Please check availability for your preferred travel dates. Room categories may not be available at all times.

Exclnce Clb Jr St Ov

Bedding Options Available:
1 king or 2 double beds.
Air Conditioning All Rooms
Alarm Clock/Radio All Rooms
Coffee/Tea Maker All Rooms
Telephones All Rooms
Tub and/or Shower Shower Only
Private Hot Tub/Jacuzzi All Rooms
Robes All Rooms
Hairdryer All Rooms
Iron/Ironing Board All Rooms
Television All Rooms
Cable/Satellite Television All Rooms
DVD Player Available All Rooms
Newspaper Delivery Daily
Modem/Dataport Connection Yes, Complimentary
In-Room Safe All Rooms
Internet Terminal within the Room Available Yes, Complimentary
Fully-Stocked Minibar Yes, Complimentary
Room Opens to Balcony/Patio All Rooms
Outdoor Furniture Yes


Private Check-in and check-out / early check-in (subject to availability)
Private concierge service (7am to 11pm)
Private Lounge (7am to 11pm)
Superior VIP toiletries, upgraded mini-bar and roomservice menu
Own pool and Jacuzzi at the pool area / private beach area
Complimentary Beach bag
Shoe shine service
Daily fruit basket in room
Fresh flowers in room upon arrival
In-room liquor dispenser
Additional exterior Jacuzzi
Pillow menu


Occupancy limits - 2 adults, 0 children, 2 total

Adults only, no children are allowed

Dining & Entertainment


Number of Restaurants On Site 8

Enjoy one of our most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte.
No reservation required.


Taste our Asian & Japanese Restaurant, where you will find different options from each orienal cuisine.
This restaurant has got 4 tepanyaki stations where our cheffs will cook only for you.
Open for dinner a la carte.
No reservation required.


Pizza e Pasta Casual Pizzeria & Trattoria.
This restaurant is open for lunch and dinner a la carte.
Enjoy the best ocean front views.
No reservation required


Our fine Italian restaurant is open for dinner a la carte.
We have created a special atmosphere for your romantic dinner.
No reservation required.


This palapa-restaurant is open most of the day.
We serve a late breakfast a la carte, a snack a la carte for lunch and for dinner is our Steak House restaurant.
No reservation required.


We serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous mediterranean cusine. A la carte for dinner.
No reservation required.


Our mexican restaurant has got two different areas, a mexican patio and indoor restaurant.
Enjoy the real mexican food and our variety of Tequilas.
Dinner a la carte.
No reservation required.


Come and see in how many different ways we can cook lobster.
No reservation required
Number of Lounges/Bars On Site 10
Lobby Bar
Coffee Bar
Swim up pool Bar
Pool and Beach bar
Pool Bar at the Excellence Club
Piano Bar - sing along and comedy club
Theater Bar
Cigar Bar
Fruit Juice Bar
Chiil out Lounge on the Beach Bar


Entertainment On Site Yes
Daily land & water activities throughout each day, including kayaks, catamaran, fitness, yoga, beach volleyball and football, tennis, bicycles, air rifle shooting, archery & billiards. As well nighly activities on the theater, and live music every day.

Recreation & Activities


Activities/Tour Desk Yes
Beach Type Public
Beach Access Direct
Description of Pools:
A total of 6 swimming pools, 2 of them heated with an exspanse of over 77,877 sq. feet, guest enjoy privacy and variety throughout the resort. All suites on the ground floor have direct access to the pool.
Number of Swimming Pools 6
Number of Wading Pools 0
Adult Outdoor Pools Are Heated Some Pools
Swim-up Pool Bars Yes
Non-Motorized Water Sports Available Yes, Complimentary
Kayaks, snorkeling, sailing, and windsurfing.
Motorized Water Sports Available Yes, Fees May Apply
Deep sea fishing, private yacht excursions, and scuba diving with instruction are available at an additional cost.
Gameroom/Arcade On Site No
Children's Activity Program No
Children's Play Area No
Bike Rental On Site Yes, Complimentary
Moped Rental On Site No
Tennis Courts Available Yes, Complimentary
Number of Tennis Courts On Site 2
Number of Lighted Tennis Courts On Site 2
Tennis Equipment Rental Available Yes, Complimentary


Fitness Center Yes, Complimentary
Hot Tubs/Jacuzzis - Indoor 0
Hot Tubs/Jacuzzis - Outdoor 5
Sauna Available Yes, Fees May Apply
Spa Available Yes, Fees May Apply
Steam Room Available Yes, Fees May Apply


Wedding Services On Site Yes
Excellence Wedding Package free of charge if a Excellence Club Jr. Suite View room or higher category booked for minimum of 7 night stay.

Group wedding offer: If 5 rooms booked by the same operator for a minimum 7 night stay then The Excellence Wedding package is free of charge to the wedding couple.

Wedding dates must be requested at least 4 months in advance.

Please contact hotel directly for details in wedding package.


Golf Course On Site No
Distance to Off Site Golf Course Within 10 miles
Off Site Golf Shuttle No

Excellence Riviera Cancun Reviews

Great Resort

5.0 Rating by Ashur on May 25, 2009

Great hotel with great service, and the rooms are beautiful, you cannot go wrong with this property

wonderful property

5.0 Rating by annette on July 23, 2007

stayed at this property few months, beautiful resort, with wonderful staff and food is great.

2 Excellence Riviera Cancun Reviews
Add Your Review

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