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Riviera Maya Destination Information

Fly to Cancun and enjoy a scenic drive south to the fascinating Riviera Maya, with its unspoiled beaches, turquoise waters, tropical jungles and Mayan ruins. Playa del Carmen's quiet ambiance is found after a short 45-minute drive south of the Cancun Airport. Thirty miles further down the coast lies Puerto Aventuras, a perfect backdrop for a leisurely vacation. Continue south to Akumal, a nature l ... Read Full Description

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The Royal in Playa Del Carmen
Destination: Riviera Maya Mexico
Hotel Rating: 4.0 Stars

Combining luxurious accommodations with warm, personalized service and a great location, this upscale, adults-only resort is an ideal choice for your next romantic getaway. Designed for relaxation, polished beachfront suites feature a double Jacuzzi, a pillow menu and Royal Bedding®, Royal Concierge Service® and a private terrace, while gourmet dining options and the full-service European spa provide the ideal setting for relaxation and fun.

***Important Information For Our Guests***
Children under 16 are not permitted at the hotel.

Number of Floors4
Number of Rooms459

Non-Smoking Rooms Available
All RoomsHandicap Accessible HotelYes
On-Site ShoppingGift Shop
Room Service AvailableYes
Room Service Hours24 Hours
Rollaway BedsYes, Fees May Apply
24-Hour Front DeskYes
Wake Up CallsAll Rooms
ConciergeYesPorter/Bellhop AvailableYes
Baggage Check AvailableYes, ComplimentaryCourtesy RoomYes, ComplimentarySafety Deposit Box AvailableYes, ComplimentaryBusiness Services On-SiteYes, Fees May ApplyDescription of Business Center:

Internet Access TerminalYes, Fees May ApplyHousekeeping Daily Laundry ServiceYes, Fees May ApplyLaundry Service TypeValetSelf ParkingYes, Fees May ApplyValet ParkingYes, Fees May ApplyPrimary Airport NameCUNDistance to Primary AirportWithin 60 miles

Room Accommodations

Royal Junior Suite
Bedding options available:
1 king or two double beds

“Royal Bed®” with pillow top mattress, fine high thread count linen, duvet covers and multiple pillowsAir conditioningAll roomsAlarm clock/radioAll roomsCoffee/tea makerAll roomsTelephonesAll roomsTub and/or showerTub & showerPrivate hot tub/jacuzziAll roomsHairdryerAll roomsTelevisionAll roomsCable/satellite televisionAll roomsDVD player availableAll roomsIn-room safeAll roomsInternet terminal within the room availableYes, fees may applyFully-stocked minibarYes, complimentaryRoom opens to balcony/patioAll RoomsOutdoor furnitureYes

Elegant Junior Suites includes following features:
-In-suite double Jacuzzi
-Royal Bed
-\\\\\\\\\\\\\\\'Cleopatra\\\\\\\\\\\\\\\' chaise lounge
-Adjustable 29\\\\\\\\\\\\\\\" flat screen satellite TV with CD/DVD player & Sony AM/FM clock radio
-\\\\\\\\\\\\\\\"Magic Box\\\\\\\\\\\\\\\" for discreet 24-hour room service
-Spacious modern marble bathroom, lighted vanity mirror, hairdryer, and deluxe bathroom amenities
-2-line direct dial cordless phone with bilingual voice mail and bathroom extension

Occupancy limits - 4 adults, 0 children, 4 total

Dining & Entertainment

Number of Restaurants On Site: 7

TAPAS & PINXOS - Ocean view Spanish tapas restaurant serving lunch and dinner.

CHEF\\\\\\\\\\\\\\\'S PLATE - International haute cuisine where a new and different dinner menu is carefully selected each day and artfully prepared at the discretion of the executive chef. (Only available for the following room categories:
*Royal Junior Suite Oceanfront
*Royal Junior Suite Beachfront Walkout
*Royal Junior Suite SwimUp Beachfront
*Royal Master One Bedroom Suite Oceanview
*Royal Master One Bedroom Suite Oceanfront
*Royal Presidential Suite Oceanview with Private Pool)

SPICE - All day gourmet ocean view fine dining with sumptuous buffet, show cooking and a la carte menu. Breakfast, lunch and dinner served in casual atmosphere.

PELICANOS - A la carte Caribbean fusion seafood in oceanfront setting, overlooking white powdery beach and turquoise Caribbean. Breakfast, lunch and dinner.

ASIANA - Contemporary Asian fusion restaurant serving lunch and dinner.

MARIA MARIE - Upscale Mexican-French fusion restaurant serving dinner.

24 HOUR VIP LOUNGE - Ideal place to relax, enjoy hors d\\\\\\\\\\\\\\\'oeuvres, premium snacks and international brand drinks.

***Six additional restaurant choices included at Gran Porto Real Resort located adjacent to THE ROYAL: Maria\\\\\\\\\\\\\\\'s; Il Pescatore; Albatros; Gaviotas; Beach Grill; Trade Winds (surcharges may apply on certain menu items).

Number of Lounges/Bars On Site: 6

LOBBY BAR - Overlooking the magnificent Caribbean and impressive pool areas with live music, serving a great variety of international and premium drinks with lounge beds and plasma TVs.

MARTINI CORNER BAR - Serving fine martinis and other popular drinks.

TEQUILERIA AND CIGAR CLUB BAR - Wide selection of authentic world-renowned Mexican tequilas and after dinner drinks, plus hand-rolled and imported cigars.

TRADE WINDS POOL AND SWIM-UP BAR - Lovely spot by the beach to cool off and savor your favorite cocktail or any other libation.

PELICANOS BEACH BAR - Perfect spot for a before dinner cocktail with friends.

24 HOUR VIP LOUNGE - Help yourself to drinks and snacks 24/7. Wide selection of beverages including premium and international brands of liquor, beer and fine wines.

***Six additional bars located next door at Gran Porto Real.

Entertainment On SiteYes
Nightly entertainment including live music and fabulous professional shows.

Recreation & Activities
***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Activities/Tour DeskYesBeach TypePublicBeach AccessDirectDescription of Pools:
*Oceanfront activity pool with infinity edge, a swim-up bar and in-pool lounge chairss
*Olympic-size pool with in-pool loungers, a 50 meter lap lane and two relaxing 8-person JacuzzisNumber of Swimming Pools2Number of Wading Pools0Adult Outdoor Pools Are HeatedNoneSwim-up Pool BarsYesNon-Motorized Water Sports AvailableYes, ComplimentaryBoogie boats, kayaks and snorkeling equipmentMotorized Water Sports AvailableYes, Fees May ApplyGameroom/Arcade On SiteNoChildren\\\\\\\\\\\\\\\'s Activity ProgramNoChildren\\\\\\\\\\\\\\\'s Play AreaNoBike Rental On SiteYes, ComplimentaryMoped Rental On SiteNoTennis Courts AvailableYes, ComplimentaryNumber of Tennis Courts On Site1Number of Lighted Tennis Courts On Site1Tennis Equipment Rental AvailableYes, Complimentary

Fitness CenterYes, ComplimentaryHot Tubs/Jacuzzis - Indoor1Hot Tubs/Jacuzzis - Outdoor2Sauna AvailableYes, ComplimentarySpa AvailableYes, Fees May ApplySteam Room AvailableYes, Complimentary

Wedding Services On SiteYesEXCLUSIVE WEDDINGS: Beautifully arranged by professional, creative and supportive wedding coordinators who will take care of every detail.

CLASSIC WEDDING PACKAGE includes: service of a wedding coordinator; a complimentary room upgrade upon arrival and late check-out for bride and groom (subject to availability); civil marriage ceremony; all legal and registration fees and marriage certificate; a beautifully decorated wedding site; fresh floral bridal bouquet and boutonniere for the groom; a wedding cake and bottle of sparkling wine during the ceremony; fresh fruit basket, bottle of wine in room upon arrival; a special breakfast in bed on first honeymoon day; a romantic 20 min. couples massage and a host of romantic in-room amenities.

LUXURY WEDDING PACKAGE has all the wonderful inclusions of the Classic Wedding Package, plus couples will enjoy a romantic candlelight dinner on the beach and the services of a professional wedding photographer and 36 color prints.

Golf Course On SiteNoDistance to Off Site Golf CourseWithin 5 milesOff Site Golf ShuttleNo

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Current Promotions
Free Swim With Dolphins
Valid Booking Dates: Jun 3, 2010-Aug 30, 2010
Valid Travel Dates: Jun 3, 2010-Dec 23, 2010
Guests who book 5 nights or more will receive receive one free swim with dolphins and 50% discount in the same tour for up to 3 guests sharing same suite.

This promotion is automatically included when you book your vacation. Restrictions may apply.

Not combinable with other special offers or promotions.
Not valid for groups or persons attending a meeting or convention.

Honeymoon Welcome Gift
Valid Booking Dates: Jan 1, 2009-Dec 23, 2010
Valid Travel Dates: Jan 1, 2009-Dec 23, 2010
Guests celebrating their honeymoon with us will receive a complimentary room upgrade (based upon availability), a bottle of chilled champagne, a special in-room floral decoration, and a small cake for two.

To receive this offer, just enter HONEYMOON in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Proof of marriage must be provided at check-in.

Exchange Privileges
Valid Booking Dates: Jan 1, 2010-Dec 23, 2011
Valid Travel Dates: Jan 1, 2010-Dec 23, 2011
Guest staying at the THE ROYAL in Playa del Carmen are able to use all the restaurants and facilities from all the Real resorts as follow: Gran Caribe Real, Gran Porto Real, and Real Playa Del Carmen. Transportation is not included. Guests should consult the concierge for details and restrictions.

All Inclusive Amenities
Valid Booking Dates: Jan 1, 2010-Dec 23, 2011
Valid Travel Dates: Jan 1, 2010-Dec 23, 2011
The all-inclusive program includes the following amenities:
-Breakfast, lunch and dinner a la carte or buffet service including fine cuts and shrimps (lobster with surcharge)
-Unlimited domestic and selected international brands, liquors and wine
-Online check-in on hotel\\\\\\\\\\\\\\\'s website within 48 hours
-Personalized seated check in with Welcome Cocktail and cold towel service
-Afternoon tea with hors d\\\\\\\\\\\\\\\'oeuvres and fine pastry
-24 hours full service all inclusive lounge, serving light fare
-24 hour room service
-Mini bar in room stocked with soft drinks, beer and water
-Live Music and evening entertainment with live shows daily
-Non-motorized water sports
-Daily activities - tennis, volleyball, mini-golf, billiards, ping pong and table games
-Scuba diving lesson in a professional dive tank
-Gym, Steam bath, sauna, aerobics and Yoga classes
-Book, CD and video Library
-Waiter service in beach and pool areas
-Exchange priviliges
-Taxes and Gratuities

The Royal in Playa Del Carmen Reviews

The best vacation ever

5.0 Rating by Debbie on March 17, 2011

This resort by far has the friendliest most accomodating staff. We love it and go as often as possible. They make you feel like you are home with friends being treated like royalty. The food is great...

1 The Royal in Playa Del Carmen Reviews
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